Payment records follow our legal policy
Our Legal notice explains the conditions attached to account access, identity checks, wallet activity and withdrawals. Access depends on local law, and you should confirm that using the service is permitted in your location before opening an account. We record the payment reference needed to match
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a DANA, OVO, GoPay or QRIS transaction with your account; bank transfer records may show a BCA, BRI, Mandiri or BNI reference. If a withdrawal needs review, we may ask for account details that match your verified phone record. The notice also explains how policy changes
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are displayed, when an account may be restricted, and how you can ask us to clarify a decision. It does not replace the laws that apply to you. Read the notice before phone verification and keep a copy of any receipt or support exchange connected with
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your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.